Trac is the wiki and issue tracking system that is the most used for my software development projects. Let me share few hints about its ticket workflow, especially about the statuses, the roles of the participants, and let me give an example of the workflow config. But if you are interested in other things like Trac plugins, source browser, customizing, etc, let me know. All the information given below regards the workflow described at the end of the article. The original Trac workflow is missed vital features like the support for ticket verifying, or the required ticket statuses range, so I do not use it in my projects. The description of the main statuses: new - the ticket has been created; in-progress - the developer has began to work with the ticket; fixed - the ticket is fixed (the problem issued in the ticket is solved); verified - the ticket is verified (tester or PM has verified that the ticket is fixed correctly); closed - the ticket is closed (it's not...
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